Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of our verified payment  and are shipped via First Freight Couriers,Fastway Couriers or Postnet (Counter2Counter only) with tracking and drop-off without signature. If you prefer delivery using our Couriers Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected. Please note all selected Couriers are an independent companies and we cannot be held liable for their delivery service.

We do not offer refunds on deliveries, if you purchase or return an item the delivery fee is at your expense. We do not offer warrantees on deliveries only on physical products.